Hi, I'm Tirth Raval

I'm a Networking and Cloud Computing professional with hands-on experience in Voice & SMS technologies, passionate about building secure networks, managing cloud infrastructure, and solving technical challenges.

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Tirth Raval

I am an IT professional with a BSc in Information Technology, specializing in Architecture and Network Security from Gujarat University. I have a strong foundation in networking and cloud technologies, with hands-on experience in CCNA and AWS.

I have experience working with AWS services such as EC2, S3, IAM, VPC, and CloudWatch, along with networking concepts including Switching, Routing Protocols, Subnetting, and IP Addressing using Cisco Packet Tracer.

Currently, I am working at Omobio Technologies in the Voice & SMS domain, where I am gaining practical experience in telecom communication, service monitoring, troubleshooting, and day-to-day Voice & SMS operations. I am passionate about networking, cloud, and telecom technologies and continuously working to expand my technical skills.

Personal Information

Name: Tirth Rakeshbhai Raval
Email: ravaltirth175@gmail.com
Phone: +91 7574867208
Location: Ahmedabad, Gujarat, India
Degree: BSc Information Technology

Core Values

  • Continuous Learning
  • Innovation & Creativity
  • Quality & Excellence
  • Team Collaboration
  • Problem Solving

AWS Cloud Services

AWS EC2 Instance Management 90%
Amazon S3 (Object Storage & Static Hosting) 85%
IAM (Access Control & Security Policies) 80%
Amazon VPC (Custom Networking & Subnets) 85%
CloudWatch (Monitoring & Alerts) 80%
Route 53 (Domain Management & DNS) 80%

Networking Technologies

Routing Protocols 85%
Switching 90%
Cisco Server Configuration 85%

Academic Education

2022 - 2025
Gujarat University – Ahmedabad, India

Bachelor of Science

Information Technology (Architecture and Network Security)

Comprehensive study of information technology with specialization in system architecture and network security. Gained foundational knowledge in programming, operating systems, networking protocols, and cybersecurity principles.

Professional Training

2025
IANT – Palanpur, India

Certification in AWS Cloud (Solutions Architect – Associate)

Intensive training program focused on AWS cloud services and solutions architecture. Gained hands-on experience with core AWS services and cloud best practices.

Skills Acquired
AWS EC2 S3 VPC IAM CloudWatch
2025
IANT – Palanpur, India

Training in CCNA (Routing, Switching, and Network Fundamentals)

Comprehensive networking training covering Cisco networking fundamentals, routing protocols, switching technologies, and network troubleshooting using Cisco Packet Tracer.

Skills Acquired
Routing Protocols Switching Subnetting VLANs Network Security

Cloud & Network Intern

IANT – Palanpur, India
February 2025 - May 2025
Internship

Gained comprehensive hands-on experience in cloud computing and networking technologies. Worked extensively with AWS services and Cisco networking equipment to build and manage scalable infrastructure solutions.

Key Responsibilities

  • Deployed and managed AWS services like EC2, S3, IAM, VPC, and CloudWatch
  • Built secure network setups using Cisco Packet Tracer
  • Configured VLANs, Routing Protocols and Subnetting in simulated environments
  • Implemented cloud security best practices and access control policies
  • Monitored system performance and configured automated alerts

Technologies Used

AWS EC2 Amazon S3 AWS IAM Amazon VPC CloudWatch Route 53 Cisco Packet Tracer Routing Protocols Switching Subnetting

Key Achievements

  • Successfully completed AWS Solutions Architect Associate certification
  • Designed and implemented secure cloud infrastructure solutions
  • Gained proficiency in network troubleshooting and optimization
  • Developed expertise in cloud security and compliance

Customer Success Engineer

Bankai Infotech – Ahmedabad, India
November 2025 - March 2026
Job

Gained hands-on experience in Voice and Telecom operations, with a focus on voice monitoring, call routing, and customer service management. Worked with Switch and BillCall platforms to configure and manage client services, troubleshoot issues, and coordinate with clients and vendors for timely resolution.

Key Responsibilities

  • Monitored Voice traffic and services, handled call routing, and configured customer/client details on Switch and BillCall platforms.
  • Resolved client complaints and service-related issues through Microsoft Teams and Zoho Desk, ensuring timely issue resolution.
  • Investigated and escalated technical issues to vendors through Zoho tickets, coordinating with vendors for troubleshooting and resolution.

Technologies Used

Sansay Switch Zoho Desk BillCall Microsoft Teams Microsoft Excel

Customer Success Engineer

Omobio Technologies – Ahmedabad, India
April 2026 - Present
Job

Currently working in Voice & SMS operations, gaining hands-on experience in telecom communication, service monitoring, and troubleshooting. Working with Voice and SMS services to monitor service performance, investigate issues, and support reliable communication services for clients.

Key Responsibilities

  • Monitor Voice services on IMAX Switch and SMS services on Alaris, handling traffic monitoring, routing, and identifying service-related issues.
  • Configure and manage clients and vendors across different Voice & SMS products, supporting service activation, routing, and operational requirements.
  • Investigate and resolve client and vendor issues through Microsoft Teams and Zoho Tickets, including raising technical issues with vendors and coordinating for timely resolution.

Technologies Used

Sansay Switch Zoho Desk BillCall Microsoft Teams Microsoft Excel Alaris Labs Imax Switch

AWS Cloud Projects

AWS EC2 Instance Management

Launched and managed secure, scalable EC2 instances with custom AMIs, security groups, and elastic IPs.

Amazon S3 (Object Storage & Static Hosting)

Created S3 buckets for static website hosting and enabled access control using bucket policies.

AWS IAM (Identity and Access Management)

Implemented secure access control with custom IAM policies, users, groups, and roles for granular resource permissions.

Amazon VPC (Custom Networking & Subnets)

Built custom VPCs with public/private subnets, route tables, internet gateways, and NAT for secure traffic flow.

CloudWatch (Monitoring & Alerts)

Monitored EC2 metrics and configured CloudWatch alarms with automated email alerts for performance issues.

Route 53 (Domain Management & DNS)

Managed custom domains, created hosted zones, and configured DNS routing for fault tolerance.

CCNA Networking Projects

CCNA Routing Protocols

Configured dynamic routing protocols (OSPF, EIGRP, RIP) and static routing in complex network topologies.

CCNA Switching

Implemented VLANs, STP, port security, and inter-VLAN routing using Cisco switches in Packet Tracer.

CCNA Subnetting

Performed subnetting to divide networks efficiently and calculate valid IP ranges, block sizes, and host counts.

CCNA Server Services

Configured DHCP, DNS, HTTP, FTP, and email services on Cisco routers and servers for network infrastructure.

April 12, 2025
Valid

AWS Certified Solutions Architect - Associate

Issued by Amazon Web Services (AWS)

This certification validates expertise in designing distributed systems and applications on the AWS platform. It demonstrates proficiency in AWS services, security, and architectural best practices.

Validation Number: c886554299f14d55914d9544b2b05e20

Skills Validated

EC2 & Compute Services
Storage & Database Services
Networking & VPC
Security & IAM
Monitoring & CloudWatch
Deployment & Management
Verify Certification
May 30, 2025
Completed

Letter of Internship Completion - CCNA & AWS

Issued by IANT Educom Private Limited

This letter certifies the successful completion of the CCNA & AWS Internship, demonstrating a commendable level of dedication, commitment, and proficiency in the subject matter, including Computer Networks (CCNA) and Server & Cloud Computing (Amazon Web Services).

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Get In Touch

I'm always interested in new opportunities and collaborations. Whether you have a project in mind or just want to connect, feel free to reach out!

Location

Ahmedabad, Gujarat, India

LinkedIn

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Let's Build Something Amazing Together

I'm passionate about cloud technologies and networking solutions. If you're looking for someone who can bring fresh perspectives and technical expertise to your team, let's connect and explore the possibilities.